Enthusiastic and customer-oriented person with a practical
and theoretical basis
knowledge of manual quality assurance testing with 6 months experience in finding new
capabilities. Confident PC user with pre-intermediate English level.

Experience
eUzhgorod
Junior QA
August 2022 - Present (6 months)
Uzhhorod, Zakarpattya, Ukraine
- performing manual testing for web-site;
- uncovering bugs, evaluating the user interface (UI) design and user
experience (UX);
- documenting data reporting findings to the software developers and
programmers responsible for the product;
- API testing;
- creating detailed, comprehensive and well-structured test cases;
- staying up-to-date with new testing tools and test strategies.

SunnyDog
sales manager
December 2021 - July 2022 (8 months)
Kharkiv, Ukraine

Velospica
Customer Service Manager
November 2018 - November 2021 (3 years 1 month)
Kharkiv, Ukraine
- building a system of customer service quality control;
- running the department of 3 people;
- building and introducing a tool for collecting customer feedback, which helped
to decrease customer complaints up to 5%;
- paperwork;
- facilitating team trainings and workshops.