Responsible for the Support of company's Applications and Integrations. Managing 3 Support supervisors with their teams of Support agents. Ensuring the delivery of great service to customers via phone, email and chat by the Support agents in the team

Responsible for the Support of company's Applications and Integrations. Managing 3 Support supervisors with their teams of Support agents. Ensuring the delivery of great service to customers via phone, email and chat by the Support agents in the team