AML Support Specialist (fiat)

WhiteBIT ,
25 Черв 2024

WhiteBIT is an international fintech company with nearly 1000 skilled professionals. Serving over 3.5 million users globally as a cryptocurrency exchange, we are dedicated to providing an intuitive user interface alongside a comprehensive suite of analytical tools. Collaborating with cryptocurrency projects worldwide, our primary objective is to drive the widespread adoption of blockchain technology.

We are looking for an AML Support Specialist.

Requirements:
- Learnability;
- Comprehensive understanding of the mechanisms underlying fiat transactions;
- Knowledge or work experience with AML fiat provider;
- Work experience in handling chargebacks/disputes;
- Attention to detail, meticulousness, non-standard approach to problem-solving;
- Analytical skills to diagnose and troubleshoot issues;
- Ability to work with Google Docks, Jira, Confluence, and Slack;

Responsibilities:
– Work in AML fiat provider, update and create new rules;
– Handling chargeback situations. Increase win rate, taking responsibility regarding the not-resolved/lost requests
– Identify, investigate and analyse high-risk transactions;
– Operating data to identify any suspicious transactions and connections between customers;
– Analyze customer transactional behaviour, identify patterns
– Keep deadlines;
– Handling enquiries from NDA.

Job conditions:
– Office work in Spain
– Our own product
– Real career growth
– Loyal and progressive management
– Paid vacation and sick days

We provide challenging tasks that offer continuous growth opportunities for everyone. We've consistently embraced development and the advancement of our colleagues, ensuring work is always engaging. Our team is prepared to offer support, share expertise, and lend a helping hand when needed.-

Language proficiency:
- Ukrainian: Native