Комунікація в команді: книги й подкасти, які радять HR-фахівці SKELAR, Ciklum і не тільки
Even good specialists may not perform at 100% if they have problems with colleagues or managers. And here we are talking about problems with both work tasks and communication itself. The question immediately arises: how to solve this problem and get things going. Of course, you can learn from your own mistakes, but you can also take a less painful path and listen to the advice of others.
HR specialists from well-known Ukrainian companies recommended books, podcasts, and other resources on communication. They will help you figure out how to organize teamwork and learn how to work on a common cause.
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«Good team communication is a very valuable skill. It should be the most developed among people in managerial and leadership positions, as well as HR professionals, as this is also their area of influence. And everyone else can definitely use this skill because it affects the results of work and how pleasant it is to work in a team,» Liubov noted.
She added that a win-win approach to communications is one of the main concepts in the book «7 habits of highly effective people» Stephen Covey. The expert advises starting with this book.
She also recommends:
As for podcasts, Liubov advises paying attention to The Look & Sound of Leadership and Manager Tools.
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The expert shared his recommendations on the resources needed to work in a team.
Tetiana recommended a framework to help build effective communication and teamwork. Here are the books the expert recommends.
Tetiana added that constructive teamwork is created in the process of work. Therefore, she also recommended the resource Miroverse where you can find hundreds of templates for team sessions, team building, brainstorming, planning, retrospectives, etc.
Kateryna advised to read the following first «Emotional Intelligence» by Daniel Goleman and understand this topic in order to have a basic understanding of emotions and their impact on interpersonal relationships and communications.
«The overall goal of the book is to raise awareness of the role of emotions in our lives and to teach skills that help us understand ourselves better and interact more effectively with others,» she explained.
The expert also recommended the book Eric Berne «Games people play» to understand human behavior. In the book, the author examines various «games» that arise in interpersonal relationships. The overall goal of the book is to promote a conscious approach and improve the quality of communication between people, Kateryna explained.
She also advises listening to HR podcasts from the community People First Club as there are many topics about team communication.
Among podcasts, Iryna advises paying attention to the popular business podcast Manager Tools.
«Useful for managers and HR at any stage of their career. The podcast discusses specific tools and practical tips for effective team management, improved communication, and strategies to improve interaction and develop productive teamwork,» she explained.
She also recommends the book «The Five Dysfunctions of a Team» by Patrick Lencioni. This is a business novel in which the author tells the story of a team facing five major flaws. Patrick provides practical tools for developing an effective team and avoiding problems that can hinder the team’s achievement of a common goal, the specialist added.
The main thing Natalie advises is to choose a list of people and companies that you consider to be role models, you are impressed by their approach to business and the additional responsibility they carry. When it comes to companies, she recommends keeping an eye out for those that fit your values and culture.
As for books, she made the following recommendations:
As for podcasts and videos, the expert advises paying attention to general business topics discussed by companies and experts. For example, you can watch radio kmbs where there are many topics on business and teams, such as the topic of a culture of trust in the company.
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Alina noted that a lot of information about communication can be found on the Internet, and on YouTube in particular. One of the most interesting webinars, according to the expert, is «Effective communication in the team». She explained that it will be especially useful for all managers, HR specialists and professionals who have ambitions to develop.
But first of all, the HR specialist advises everyone to deepen their knowledge of psychology and develop emotional intelligence. After all, in the modern world, this knowledge is no longer just a useful addition, but a necessity.
«Understanding different types of people, their behavior, and methods of achieving goals will allow you to find the “key” to everyone. And thanks to your developed emotional intelligence, you will not miss important details that can reveal a new person to you: a colleague, partner, etc.,» Alina explained.
She added that if a manager wants to be not just someone who sets and checks tasks, but also a leader, he or she must build relationships with everyone with whom he or she interacts on a daily basis.
«Emotional intelligence will help you out when you don’t know something because you will know who you can turn to for advice or help. At the university they say: “First you work for your grades, then they work for you.” In work, it works like this: first you build relationships, and then they help you,» said the IT specialist.
So, to learn more about emotional intelligence and human psychology, Alina recommends two must-read books:
Anastasia noted that many people know Patrick Lencioni’s books on teamwork or rallying, but he has several other podcasts that can be useful to people in different roles. For example, «At the table» highlights various topics about teamwork: the influence of each of us on our teams, feedback, multitasking, vulnerability, and others
«In 20 minutes, Patrick and his colleagues manage to discuss one topic from very different angles and will definitely leave you with interesting insights,» the specialist explained.
She also highly recommends reading «You can change other people» by Peter Bregman.
«The title may sound quite provocative, but the book is actually about how to build a more open dialogue to create understanding between people with very different views,» Anastasia added.
Iryna advised listening to the podcast «Communicating with the team in the new environment» by kmbs.
And also reading the article «How To Receive Feedback And Criticism» by Kevin Kruse for Forbes and «Feedback & Radical Candor».
Iryna recommends «Five Stars: The Communication Secrets to Get from Good to Great» by Carmine Gallo.