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Digitalization instead of fights: Tesla launches long-awaited electronic queue at Supercharger stations

Published by Vadym Karpus

Tesla has announced that it will finally implement an electronic queuing system at Supercharger charging stations. This innovation has long been demanded by the owners of its electric vehicles. These calls have been especially intensified after a recent incident in which drivers got into a fight over the charging queue.

For years, Tesla owners have been asking the company to introduce an official queuing system for when all charging slots are occupied. Although such situations are rare (about 1% of cases), they can cause conflicts. When all Supercharger slots are occupied, Tesla drivers usually try to organize a live queue. However, if there is limited parking space, disputes and attempts to bypass the queue may arise.

Earlier, it was reported that this problem could only get worse after Elon Musk fired the entire Tesla department that dealt with charging infrastructure. This slowed down the expansion of the Supercharger network, which had already been developing more slowly than Tesla’s fleet.

The obvious solution is to introduce a queuing system through the Tesla app or the car’s on-board computer, which would automatically determine the order of charging depending on the time of arrival at the station. This week, the company announced that it will launch a test project of a virtual queue at selected stations in the second quarter of 2025:

«The virtual queue will be piloted in the second quarter at selected stations. Our goal is to improve the customer experience in ~1% of cases when you have to wait. If users positively evaluate the changes, we will expand the feature this year. We are also continuing to expand our Supercharger network by 20% annually, tailoring the expansion to local demand.»

What made Tesla finally act? A fight!

Interestingly, Tesla decided to introduce a queuing system only after a fight occurred at one of its Supercharger stations. The company’s announcement of the queueing system was a response to a video showing Tesla drivers physically fighting over who should charge first. The video went viral online.

Although this is the first recorded fight, similar conflicts have occurred before, as Tesla owners have repeatedly reported them in recent years.

It’s worth noting that Tesla has started opening its Supercharger network to electric vehicles from other brands. This further loads the charging stations. Now the question arises: will the new queuing system work for cars from other manufacturers? This is an important aspect, as the lack of charging spaces remains a serious problem.

Source: electrek