According to Netflix’s management, Mike Tyson’s fight with Jake Paul became a sporting event «with the most views in history», but this influx of viewers also affected the quality of the broadcast.
The streaming service is currently facing a class action lawsuit filed on behalf of a man named Robert Denton — it states that the «legendary fight was riddled with legendary problems», particularly regarding video buffering and access errors. Denton, as he writes wccftech also accuses Netflix of breach of contract and demands damages.
Netflix CTO Elizabeth Stone previously confirmed in an interview that there were several technical problems during the broadcast, which the team solved brilliantly:
«This unprecedented scale created many technical challenges, which the launch team brilliantly handled. I’m sure many of you have seen statements in the press and social media about quality issues. We do not want to deny the poor experience of some viewers and know that we have room for improvement, but we still consider this event a huge success».
As mentioned earlier, the Jake Paul vs. Mike Tyson fight had more than 65 million simultaneous broadcasts (38 million in the U.S. alone) and an average minute audience of 108 million viewers.
According to Downdetector, which tracks outages in real time, at least 98,000 people reported problems with Netflix during the fight. The reports say that the platform crashed before the fight even started, and complaints about poor sound and video quality were also reported.
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